Shipping within the U.S. is free. Orders of $150 and up ship via FedEx 2-Day. Orders under $150 ship via USPS Ground Advantage.

FedEx can't deliver to P.O. boxes, so orders going to a P.O. box ship by USPS or another carrier and 2-day delivery may not apply. See Shipping Information for details.

It depends on the piece:

• In-stock tungsten, titanium, stainless steel and other alternative-metal pieces: 1 to 2 business days
• Handmade 14K gold and sterling silver rings and pendants: about 5 business days
• Bracelets: up to 7 business days
• Infinity rings: 12 to 14 business days
• Items marked Custom-Made: up to 6 to 8 weeks

Engraving or a stone setting can add 1 to 2 business days. During the holidays, orders may take a few days longer. If you have an event date, let us know and we'll do our best to meet it.

When your order ships, we email your tracking number from service@happylaulea.com. If you don't see it, check your spam or promotions folder.

You can also look up your order anytime on our Track Your Order page using your order number and email.

Yes. International orders usually arrive 7 to 15 business days after they ship, depending on the shipping service and customs clearance.

Customs duties, taxes and import fees are the recipient's responsibility. See Shipping Information for international rates.

Orders can be canceled within 24 hours of purchase at no charge. Our gold, silver and platinum pieces are made to order, so cancellations after 24 hours on those items may be subject to a 15% cancellation fee.

Contact us as soon as possible at 808-800-3533 or service@happylaulea.com if you need to make a change.

Order our Free Ring Sizer, check our Ring Size Chart and Ring Width Guide, or book a showroom visit to be sized in person.

Contact us within 60 days of receiving your ring:

• Tungsten, titanium, ceramic and zirconium rings that are not engraved can be exchanged for another size.
• Solid gold, sterling silver and platinum rings can't be exchanged, but we can resize them by up to half a size. Larger size changes, and resizing stone-set, two-tone or tri-color rings, may have a fee.

We send a prepaid label for you to ship your ring to us. Return shipping back to you after an exchange or resize is $15. Start on our Exchanges & Returns page.

We don't resize tungsten carbide, titanium, ceramic or zirconium rings. If the ring isn't engraved, you can exchange it for a different size within 60 days instead.

Unworn items in original condition can be returned within 30 days of delivery with the original order number and packaging. Handmade gold, silver and platinum items have a 15% restocking fee. Refunds go back to your original payment method, usually within 5 business days of receiving your return.

These can't be returned or exchanged: engraved items, custom name items, items marked Custom-Made, and stone-set pieces. Items that have been resized, altered, repaired, worn, scratched or damaged also can't be returned. Read the full Exchange & Return Policy.

It covers manufacturing defects in materials or workmanship for as long as the original purchaser owns the piece. If a piece has a defect, we'll repair it, replace it, or if the design has been discontinued, offer a similar piece of equal value or store credit.

Each piece is eligible for one warranty claim, and the piece must be sent to our Honolulu workshop for inspection. Normal wear, impact damage, lost or chipped stones, damage from water or chemicals, loss and theft are not covered.

The Limited Lifetime Warranty applies to purchases made on or after October 18, 2026. Earlier purchases keep the 2-year limited warranty in effect when they were bought. Read the full Limited Lifetime Warranty.

Email service@happylaulea.com, call 808-800-3533, or message us on our website. Include your order number and photos of the issue. If we ask you to send the piece in, you pay shipping to us. If your claim is approved, we pay return shipping.

Koa wood and other natural inlays can be damaged by water, chemicals and sun, and that damage isn't covered by the warranty. Take your ring off before swimming, showering, using a hot tub, cleaning, or applying hand sanitizer. See our Ring Care Guide for more.

Tungsten, titanium and ceramic rings are scratch-resistant but not scratch-proof. Because they're so hard, they can crack or shatter if dropped on a hard surface or hit hard. Impact damage isn't covered by the warranty.

Our gold and sterling silver pieces are handcrafted in our Honolulu workshop. Our tungsten, titanium, ceramic and other alternative-metal rings are in-stock styles that ship from Honolulu.

Pieces labeled solid gold or 14K gold are solid gold, and every solid gold and sterling silver piece is hallmark stamped. Some alternative-metal rings have gold-colored or plated finishes; those are not solid gold. Check each product page for the metal. Learn more in Types of Ring Metals.

Yes. Engraving can add 1 to 2 business days to your order. Engraved items can't be returned or exchanged, so please double-check the spelling and your ring size before ordering.

Forgot to add engraving? You can add the Laser Engraving Service to an order that's already placed.

Rings $400 and up come in a wooden ring box. Everything else ships in a Happy Laulea ring or pendant box.

Yes. Pay-over-time options are available at checkout. See our Financing page for current options and terms.

During sitewide sales, the discount is applied automatically at checkout, so product and collection pages show the regular price. You'll see the discount before you pay.

Yes. Current and former U.S. military and first responders, including law enforcement, fire and EMS, can verify through GovX ID to get a discount code. Visit our Military & First Responders page to claim yours.

Yes. Shop gift cards.

Yes, by appointment. Our private showroom is at Waikiki Business Plaza, 2270 Kalākaua Avenue, Suite 1108A, Honolulu, HI 96815. It's also our workshop, not a walk-in store, so please book an appointment before visiting.

Call 808-800-3533, text 808-480-5005, email service@happylaulea.com, or message us using the chat on our website. Phone support is available Monday to Friday, 11am to 5pm Hawaii time.