How long does it take to ship?
Once an order is placed, it will usually take us about 2 business days to prepare an order. For customizations such as engraving or stone settings, it may require an additional day.
Where are you located?
We are located in the middle of Waikiki on the island of Oahu. All items are shipped directly from Hawai'i.
Can we visit the shop if we are going on a vacation to Hawai'i?
Sure! Here is where you are able to make an appointment with us to visit our studio during your stay.
Where is the koa wood from?
Unlike some shops, we use genuine koa woods for our rings. All of the koa woods are sourced from the Big Island of Hawai'i.
Are the inlaid rings safe to wear in waters?
Yes, with some exceptions. We do do not recommend wearing the rings (or any jewelry) in chlorinated waters such as pools or hot tubs. Washing your hand and beaches will be fine.
Can we exchange the size if it does not fit?
Yes, please view our exchange policy for more information.
Can you make your Hawaiian jewelry gold rings others than 14K?
Yes, we are capable of making 18K, 20K, and also Platinum.
Can I track my order once it is placed?
Most definitely. All order confirmation and tracking information will be sent via the email. You can also track your order here.
Do you ship worldwide?
Yes, we do ship world wide and shipping fees will depend on the destination. Please note that international buyers are responsible for any and all duties and customs charges that may be incurred. Here is more information regarding our shipping terms
Can I create my own design?
We may be able to create a design that you have in mind. Please chat with us and let see the potentials.