Privacy policy

This Privacy Policy explains how SJB Motivations LLC dba Happy Laulea collects, uses, protects, and manages your personal and mobile information when you visit our website, make a purchase, or participate in our SMS/MMS messaging program. We take your privacy seriously and encourage you to review this policy regularly, as it may be updated when our practices change.

Information We Collect
We collect information that you voluntarily provide when placing an order, contacting us, signing up for communications, participating in our SMS program, or interacting with our website. This may include your name, email address, phone number, billing and shipping address, and payment information.

No Sharing for Marketing Purposes (Required Statement)
We do not share your personal information or mobile information with third parties for marketing purposes under any circumstances, even with your consent.

How We Use Your Information
We use your information only to process orders, provide customer service, improve your shopping experience, and deliver SMS notifications you have agreed to receive.

Operational Sharing
Limited information may be shared with essential service providers strictly to fulfill your order or deliver a message you requested (such as shipping carriers and payment processors). These providers are prohibited from using your data for any non-operational purpose.

Website Security and SSL Protection
Our website uses Secure Socket Layer (SSL) technology to encrypt data transmitted between your browser and our servers. SSL helps prevent unauthorized access to sensitive or confidential information.

Information Collected During Checkout
To complete purchases, you must provide accurate billing and payment details. This information is used only to process your transaction. Credit card information is not stored on our servers.

Security Measures
We implement industry-standard encryption, secure data transmission, restricted internal access, authentication controls, and regular internal audits to protect your personal and mobile information from unauthorized access or disclosure.

No Data Transfer to External Organizations (Required Statement)
We do not transfer, disclose, or share any consumer data to any external organization under any circumstances.
All information remains within our secure systems and will not be transferred to third parties for any reason beyond essential operational functions such as payment processing or message transmission.
We implement strict access controls, encryption, authentication procedures, and regular audits to prevent unauthorized sharing or access to user data.

Cookies and Tracking Technologies
We use cookies to recognize returning customers, maintain shopping cart contents, store preferences, and understand browsing patterns. Cookies help provide a more efficient shopping experience. You may disable cookies in your browser settings, but this may affect website functionality.

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SMS / MMS TEXT MESSAGING PRIVACY POLICY
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This section describes how we collect, use, and protect information relating to our SMS/MMS messaging program (“Program”).

Types of Messages
We send informational SMS/MMS messages only, including:
• appointment confirmations
• customer support responses
• delivery or order updates

No promotional or marketing messages are sent through this Program.

Message Frequency and Rates
Message frequency varies based on your interactions with us.
Message and data rates may apply depending on your carrier.

Mobile Data Use
Your mobile information is used only to deliver informational messages you have agreed to receive. Your information may be shared with carriers, SMS platforms, or technical vendors solely to transmit messages.

Mobile Data Sharing Restrictions
We do not sell, share, or disclose your mobile information to any third party for marketing or promotional purposes under any circumstances.

Mobile Data Transfer Restrictions
We do not transfer your SMS-related data to any external organizations under any circumstances.
Strict authentication controls, encryption, and internal audits are used to prevent unauthorized access or sharing.

Opting In
You may opt in verbally in person or over the phone. Staff will clearly request your permission to receive appointment, support, and delivery messages. Only customers who explicitly agree are added to the Program.

Opting Out
You may opt out at any time by replying STOP to any message.

Help
For help, reply HELP or contact us directly using the information below.

Legal Compliance and Accuracy
By participating in the Program, you agree to provide accurate information. We may disclose information if required by law or necessary to protect our rights and property.

California and GDPR Rights
Eligible residents may request information about how their personal data is used or shared.

To make a request, contact:

SJB Motivations LLC dba Happy Laulea
2270 Kalakaua Ave #1108
Honolulu, HI 96815
service@happylaulea.com

Contact Information (Required Statement)
If you have any questions or concerns about this Privacy Policy or our SMS/MMS messaging program, please contact us at:
Email: service@happylaulea.com
Phone: 808-800-3533

Policy Changes
We may update this SMS/MMS policy at any time, and changes will be posted here.